The same question asked twenty times is a design ticket.
Tag repeated issues. Fix the confusing label. Write a help article only after you cannot simplify the interface. Support is research with urgency attached.
Keywords: support, product, UX
The same question asked twenty times is a design ticket.
Tag repeated issues. Fix the confusing label. Write a help article only after you cannot simplify the interface. Support is research with urgency attached.
Keywords: support, product, UX