refund-policy
Refund & Cancellation Policy
This page explains refunds and cancellations for 1CLIK digital services and paid plans (1CLIK Pro and Pro Bundle) bought on 1clik.net. It does not replace the details shown at checkout or the rules of the payment provider that processed your payment.
PAID PLANS AND RENEWALS
Paid plans renew until you cancel them. A browser return from the checkout does not activate a plan: activation follows a verified payment. With a bank transfer or wallet payment, Pro activates after the payment is approved.
REFUND REQUESTS
1CLIK does not publish a fixed refund period. Every refund request is reviewed case by case through support, and refunds follow the payment provider that processed the payment. Send the order reference, the account email and the reason, and we will confirm whether the payment can be refunded and what the provider requires.
PAYMENTS MADE THROUGH GOOGLE PLAY
Subscriptions bought in the Android app are billed by Google Play. Refunds and payment issues for those purchases follow Google Play's policy for that purchase.
CANCELLING A PLAN
Web subscription: open Account → Billing and choose “Cancel at period end”. Access continues until the end of the paid period and the plan does not renew.
Google Play subscription: cancel it in Google Play. Access continues until the paid period ends.
Order waiting for payment: an unpaid order can be cancelled from Account → Billing; nothing is charged.
Pro Bundle: on cancel at period end the benefits continue until the end date. After expiry the partner Premium is removed; partner accounts usually stay usable on their free plan, and your content is not deleted.
CONTACT
For a refund or cancellation question, email info@1clik.net with the order reference, or use the Contact page. Include the account email and the payment date; we usually respond within one business day.
PAID PLANS AND RENEWALS
Paid plans renew until you cancel them. A browser return from the checkout does not activate a plan: activation follows a verified payment. With a bank transfer or wallet payment, Pro activates after the payment is approved.
REFUND REQUESTS
1CLIK does not publish a fixed refund period. Every refund request is reviewed case by case through support, and refunds follow the payment provider that processed the payment. Send the order reference, the account email and the reason, and we will confirm whether the payment can be refunded and what the provider requires.
PAYMENTS MADE THROUGH GOOGLE PLAY
Subscriptions bought in the Android app are billed by Google Play. Refunds and payment issues for those purchases follow Google Play's policy for that purchase.
CANCELLING A PLAN
Web subscription: open Account → Billing and choose “Cancel at period end”. Access continues until the end of the paid period and the plan does not renew.
Google Play subscription: cancel it in Google Play. Access continues until the paid period ends.
Order waiting for payment: an unpaid order can be cancelled from Account → Billing; nothing is charged.
Pro Bundle: on cancel at period end the benefits continue until the end date. After expiry the partner Premium is removed; partner accounts usually stay usable on their free plan, and your content is not deleted.
CONTACT
For a refund or cancellation question, email info@1clik.net with the order reference, or use the Contact page. Include the account email and the payment date; we usually respond within one business day.